PRIVACY POLICY
Collecting Information
We value your privacy and are committed to transparency in how we handle your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit or make a purchase from www.emmakwokdietitian.com (the “Site”).
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes and clarifications will take effect immediately upon their posting on the website.
How We Collect and Use Your Personal Information
To provide you with the best possible experience, we collect personal information from various sources as described below. We use this information for different purposes depending on how you interact with us.
Apart from the specific uses outlined, we may also use your information to communicate with you, comply with legal obligations, enforce our terms of service, and safeguard our Services and the rights of our users.
What Personal Information We Collect
We may collect the following personal information during consultations, over the phone and over the internet:
Basic contact details: such as your name, address, phone number, and email.
Order information: including billing and shipping addresses, payment confirmation, and contact details.
Certain support may require you to provide specific information, which you can choose not to disclose, though it may limit your access to this support.
Cookies and information we collect
Our Site uses Cookies to enhance your experience. These help us remember your preferences, analyze user interaction, and optimize our Services. You can manage Cookie settings in your browser, though disabling them may affect certain features.
We automatically collect certain information about your interaction with our services, known as "Usage Data." This is done using technologies like cookies and pixels. Usage Data includes details about how you use the Site like device and browser information, network details, and IP addresses.
How we use your personal information
We will only disclose personal information in accordance with the Privacy Act. This means that personal information may be disclosed:
· For the purposes for which I have advised that I am collecting it, and for related purposes that the individual would reasonably expect;
· Where I have the consent of the individual to do so;
· as required by law; or
· under other circumstances where permitted under the Act
Emma Kwok will not sell, distribute or lease your personal information to third parties unless permission has been granted or are required to do so by law.
Unauthorised disclosure or access
Emma Kwok is committed to protecting the privacy of individual’s and I will view unauthorised disclosure of, or access to, personal information by employee’s or contractors, as a serious breach of this policy. Appropriate action (which may include disciplinary or legal action) will be taken in such cases.
Opt-out or unsubscribe options
We will always provide clients with the option to ‘opt out’ or ‘unsubscribe’ from receiving any product offers or information.
Security and Retention of Your Information
While we employ security measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We recommend using secure channels for sensitive communications. We retain your information as necessary for providing our products and services, complying with legal obligations, and resolving disputes.
International Users
Your personal information may be transferred, stored, and processed outside your country. We ensure such transfers comply with relevant data protection laws and mechanisms.
Privacy enquiries
Privacy related enquiries or concerns can made by contacting Emma Kwok by emailing hello@emmakwokdietitian.com