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privacy policy 

Collecting Information

Emma Kwok may collect the following personal information during consultations, over the phone and over the internet:

·       Your full name

·       Date of birth

·       Demographic information including address

·       Contact details

·       Other information relevant to your consultation

Naturally, some of this information is of a personal nature and be regarded as ‘sensitive’ (as defined under the Act). She values the need to safeguard this information and treat it with the utmost security and confidentiality. She will ensure that it is not collected for any purposes, other than those for which it has been obtained with the individual’s consent unless the law requires otherwise, or other exceptional circumstances prevail as described under the Act.

Where an individual chooses not to provide requested information, Emma Kwok will advise of any consequences this non-disclosure may have. For example, withholding certain information may limit her ability to assist you or provide collaborative care with other members of the health care team.

Disclosing information

Emma Kwok will only disclose personal information in accordance with the Privacy Act. This means personal information may be disclosed:

·       For the purposes which she has advised that she is collecting it, and for related purposes that the individual would reasonably expect;

·       Where she has the consent of the individual to do so;

·       as required by law; or

·       under other circumstances where permitted under the Act

Emma Kwok will not sell, distribute or lease your personal information to third parties unless permission has been granted or are required to do so by law.

Unauthorised disclosure or access

Emma Kwok is committed to protecting the privacy of individual’s and will view unauthorised disclosure of, or access to, personal information by affiliates or contractors, as a serious breach of this policy. Appropriate action (which may include disciplinary or legal action) will be taken in such cases.

Opt-out or unsubscribe options

Emma Kwok will always provide patients with the option to ‘opt out’ or ‘unsubscribe’ from receiving any product offers or information.

Access to personal information

Individual’s will be able to access their personal information upon request. However, Emma Kwok may occasionally need to deny access to information in accordance with the exemptions contained in the Act.


Emma Kwok's goal is to protect personal information collected. Your personal information will be managed confidentially and securely and destroyed appropriately when no longer required. She will monitor and implement appropriate technical advances or management processes, to safeguard personal information.

Data quality

Emma Kwok will take all reasonable steps to ensure that the data she collects, uses or discloses is accurate, complete and up to date, and has been obtained directly from individuals or other reputable sources.

Privacy enquiries

Privacy related enquiries or concerns can made by contacting Emma Kwok by emailing

Availability & Review of Policy

Emma Kwok will make her privacy policy available upon request and will provide a link to this policy from her website. This policy will be reviewed from time to time and any amendments will be incorporated into the updated policy.

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